Privacy Policy

Last Updated: October 5, 2026

Welcome to Migrato's Privacy Policy!

This Privacy Policy describes how Migrato ("Migrato", "we", "us", or "our") may collect, use, store, and process personal data and the rights granted to our visitors, customers, Shopify merchants, and their respective customers regarding their data.

Migrato is a Shopify application that enables merchants to import, export, migrate, and manage their Shopify store data. The features and data available to you may vary depending on the subscription plan selected for your store.

By accessing or using the Migrato application, website, or any of our services, you signify your acceptance of the terms set out in this Privacy Policy and any other terms and policies posted by us. If you do not agree with this Privacy Policy, you should discontinue use of the Migrato application and our services.

We may update this Privacy Policy from time to time to reflect changes to our privacy practices, application functionality, or operational, legal, or regulatory requirements. If we make material changes to this Privacy Policy, we may notify you by posting the revised policy on our website or application and, where appropriate, by other means. Your continued use of Migrato after changes are posted constitutes your acceptance of the revised Privacy Policy.

Information Collected From Merchants

When you install and use Migrato, we may automatically receive certain information from your Shopify account through Shopify's APIs and permissions granted to our application.

Depending on the features you use and the permissions granted to Migrato, this information may include:

  • Shopify store name and domain
  • Shopify store ID
  • Store owner or administrator information
  • Merchant name and contact information
  • Store settings and configuration information
  • Shopify product and variant information
  • Collection information
  • Customer information
  • Order information
  • Discount information
  • Page and blog information
  • Metaobjects and metafields
  • Files and media information
  • URL redirects
  • Menus
  • Companies and company locations
  • Payout-related information
  • Other Shopify resources required to provide Migrato's services

We collect and process this information to provide the functionality of Migrato, including importing, exporting, migrating, validating, and managing store data.

The information accessible to Migrato depends on the Shopify permissions granted to the application and the features you choose to use.

Information Collected From Merchants' Customers

Migrato may process information belonging to customers of Shopify merchants when the merchant uses Migrato's import, export, or migration functionality.

Depending on the operation performed by the merchant, this information may include:

  • Customer name
  • Email address
  • Phone number
  • Billing and shipping address
  • Customer ID
  • Tags
  • Marketing consent information
  • Metafields
  • Order-related information
  • Other information made available through Shopify's APIs

Migrato processes this information on behalf of the Shopify merchant in order to provide the requested import, export, migration, and related services.

Migrato does not use merchants' customer information for independent marketing purposes.

If you are a customer of a Shopify merchant and have questions about how your personal information is processed, you should first contact the merchant directly. Migrato acts as a service provider or processor on behalf of the merchant for this information and does not control the merchant's privacy practices.

Information Collected When You Use Migrato

When you access or use Migrato, we may collect certain technical and usage information to operate, maintain, secure, and improve our application.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Application activity
  • Login and authentication information
  • Import and export activity
  • Import and export job status
  • Error and diagnostic information
  • API request and processing information
  • Date and time stamps
  • Application performance information

We use this information to maintain the reliability and security of Migrato, troubleshoot technical issues, monitor application performance, and improve our services.

Information Collected From Import and Export Files

Migrato allows merchants to upload files for importing or migrating data and to generate files containing exported store data.

These files may contain information such as:

  • Products and variants
  • Customers
  • Orders
  • Collections
  • Discounts
  • Pages
  • Blog posts
  • Metafields
  • Metaobjects
  • Files
  • Redirects
  • Other Shopify store information

We process uploaded and generated files solely as necessary to provide the import, export, migration, and related functionality requested by the merchant.

Merchants are responsible for ensuring that they have the necessary rights and permissions to upload, export, transfer, or otherwise process the information provided to Migrato.

Information Collected for Subscription Plans

Migrato offers different subscription plans that may provide different features, processing limits, and usage allowances.

We may collect and process information related to your selected plan, including:

  • Selected subscription plan
  • Plan status
  • Available features
  • Usage limits
  • Import and export usage
  • Job or record processing information
  • Subscription status

This information is used to provide the features associated with your selected plan and to enforce applicable plan limits.

Billing and subscription transactions may be processed through Shopify's billing system or other authorized payment providers.

Migrato does not intentionally store complete payment card information.

Cookies and Similar Technologies

When you visit our website or use Migrato, we may use cookies, sessions, local storage, and similar technologies.

These technologies may be used to:

  • Maintain your login session
  • Authenticate users
  • Remember application preferences
  • Maintain application security
  • Provide application functionality
  • Analyze application usage
  • Improve website and application performance

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of Migrato or our website.

How We Share Information

We may share Personal Information with third parties where necessary to operate Migrato, provide our services, support merchants, or comply with applicable laws.

Third parties may include service providers that assist us with:

  • Application hosting and infrastructure
  • Data storage
  • Application monitoring
  • Analytics
  • Error tracking
  • Customer support
  • Email communications
  • Billing and subscription processing
  • Security and fraud prevention

These service providers are permitted to process information only as necessary to provide services to us and are expected to maintain appropriate safeguards for the information they process.

We may also disclose Personal Information:

  • To comply with applicable laws and regulations
  • In response to subpoenas, court orders, warrants, or other lawful requests
  • To protect our rights, property, or safety
  • To investigate fraud, security incidents, or misuse of our services
  • To enforce our agreements and policies

We do not sell or rent Shopify store data or merchants' customer data to third parties.

Analytics and Service Providers

We may use third-party analytics and monitoring services to understand how merchants interact with our website and application, identify errors, monitor performance, and improve our services.

Where applicable, these providers may collect information such as browser information, device information, usage information, and technical data.

Any third-party services used by Migrato are subject to their respective privacy policies and terms.

Marketing Communications

We may use the contact information provided by merchants to communicate with them regarding:

  • Migrato account and application updates
  • Service-related notifications
  • Import and export job information
  • Security notifications
  • Subscription and billing information
  • Customer support
  • Important changes to our services

Where required by applicable law, we will obtain appropriate consent before sending promotional or marketing communications.

You may unsubscribe from promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Cross-Border Transfer

Migrato may process and store information using servers and service providers located in countries other than the country where you are located.

If you are located outside the country in which our servers or service providers operate, your personal information may be transferred to and processed in another country.

Where required by applicable law, we take reasonable measures to ensure that international transfers of personal information are subject to appropriate safeguards.

By using Migrato and providing information to us, you acknowledge that your information may be processed in countries other than your country of residence.

Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide our services, maintain application functionality, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

Import and export files, temporary processing data, job information, logs, and other information may be retained for a limited period depending on the nature of the service and the purpose for which the information was collected.

When information is no longer required, we may delete or anonymize it.

If you uninstall Migrato from your Shopify store, we will stop accessing your store through the application's Shopify API access, except where continued retention or processing is required for legitimate business or legal purposes.

You may also contact us to request deletion of information associated with your use of Migrato.

Data Security

We take reasonable technical and organizational measures to protect the information processed through Migrato against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include:

  • Secure API connections
  • Authentication and access controls
  • Restricted access to store data
  • Secure application infrastructure
  • Monitoring and logging
  • Security controls for stored information
  • Appropriate safeguards for import and export data

However, no internet-based application or data transmission can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Use of Migrato by Children

Migrato is designed for Shopify merchants and businesses and is not directed toward children.

Migrato does not knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Your Rights

Migrato understands that you may have rights regarding your personal information and takes reasonable steps to allow you to exercise applicable privacy rights.

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Request a copy or portability of your information
  • Restrict certain processing
  • Object to certain processing
  • Withdraw consent where applicable

If you are a Shopify merchant and wish to exercise these rights regarding information processed through Migrato, please contact us using the contact information provided below.

If you are a merchant's customer and your information was processed through a Shopify store using Migrato, please contact the relevant merchant directly. Migrato generally acts as a service provider or processor on behalf of the merchant and may only assist or forward your request to the merchant where appropriate.

We may require reasonable verification of your identity before processing certain requests.

Shopify Data and Privacy

Migrato is built for the Shopify platform and uses Shopify APIs to provide its services.

Our access to Shopify store information is controlled by the permissions granted to Migrato during installation and by the functionality that you choose to use.

We use Shopify store data only as necessary to provide Migrato's functionality, including importing, exporting, migrating, and managing store data.

If you uninstall Migrato, Shopify may notify us of the uninstallation, allowing us to take appropriate steps regarding the deletion or retention of store data associated with your application account.

Business Transfers

If Migrato or substantially all of its assets are acquired, merged, reorganized, or otherwise transferred to another company, personal information may be transferred as part of that transaction.

If such a transaction occurs, we will take reasonable steps to ensure that the acquiring organization handles personal information in accordance with applicable privacy requirements.

Where required, we will provide appropriate notice regarding the change.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our application, services, privacy practices, or applicable legal and regulatory requirements.

If we make material changes, we may notify you by posting an updated Privacy Policy on our website or application and, where appropriate, by other means.

The "Last Updated" date at the beginning of this Privacy Policy indicates when the latest changes were made.

Your continued use of Migrato after the updated Privacy Policy becomes effective means that you acknowledge the changes.

Contact Information

If you have any questions about your personal data, this Privacy Policy, or how Migrato processes your information, or if you would like to submit a privacy-related request or complaint, please contact us:

Migrato
Email: support@pixlogix.com
Website: https://www.pixlogix.com/

We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable privacy laws.

By using Migrato, you acknowledge that you have read and understood this Privacy Policy.